1- Factory reset
From the "Troubleshooting" page (wrench icon on the top right corner of the dashboard), click on "Factory reset" to bring back Xangle to the default settings (this also removes...
This document is about minor inconsistencies. If you're new to this, please go through this one first: https://xangle.zendesk.com/hc/en-us/articles/360025801692. Please note that in any case, the b...
This document is about the issues that can happen during an event (when everything was working perfectly then suddenly things start to go wrong or slower)
Processing fails after a shot is taken
Flickering is a constant struggle for bullet-time systems. Here are a few tricks to reduce or even eliminate flickering.
What causes flickering?
Fluorescent lights (stay away from that!)
One camera is missing
Check if the missing camera is powered (disconnect usb and press the shutter button)
Try with another USB cable
[UH] Make sure the USB hubs are delivering enough power
*** UPDATE FOR v1.12+ Most of the items below are not relevant anymore. Things have been drastically improved in this new version. Check out the updated documentation: https://xangle.zendesk.com/hc...
Black bars appear on some pictures, or some pictures are totally blank
Make sure that the shutter speed is 1/60s
Some strobes are simply too fast to capture all images at the same moment by the ...
If the browser pages are not accessible. Make sure that:
You are using a router as part of your local network
There are no restrictions from the router that prevents loading pages from external ...
In any case of a problem with a Pi, you can always switch it for another one. The numbering is based on the camera only. This means that you don’t have anything to do to make it work. Simply connec...